New Zealand
Better compensation for scam victims from banks
Banks are putting in better compensation for scam victims.
Latest from Consumer NZ
Stories and analysis from The Northern Express Herald.
Tech Insider: Microsoft pulls Windows 10 support unless you pay $50 or upgrade - experts on your level of risk if you’re stranded, promising news for Ubco customers, Being AI finally finds directors
PLUS: Being AI finally finds three independent directors - and they're big names.
‘Tech nightmare’: Consumer NZ urges Microsoft to extend Windows 10 support
It’s feared hundreds of thousands of Kiwis’ computers will become obsolete in October.
Oops, we made a mistake – or did we? The rise of ‘mistake marketing’
'Accidental' free shipping, 'leaking' a discount code. How legit is mistake marketing?
‘Negligence to the eyeballs’: Westpac under fire in $2m laundering case
Carel Viljoen laundered nearly $2 million in an investment scam.
Card payments: Unlikely contenders unite in call for surcharge ban
Deadline day in push to lower fees.
Ernie Newman: Nicola Willis has the power to regulate supermarkets but will she?
OPINION: If not, consumers may need to rely on a class action.
Why power prices are rising – and what power companies could do to help
Power bills will rise by $10 monthly per household from April 1.
Music event companies put in liquidation, ‘gutted’ ticketholder fears for refund
The Timeless Summer Tour has been cancelled three months after being postponed.
Consumer NZ, retirement residents vs Metlifecare over repairs, maintenance
Consumer NZ, Retirement Village Residents Association complain about repairs, maintenance.
‘Anyone else feel scammed?’: Juicy Fest refund delays spark frustration
People are also still waiting for news on the fate of the Timeless Summer Tour.
Kmart mop causes horror injury to Kiwi woman
Staff lost the mop but still found there were no issues with safety, she claimed.
‘Potentially misleading’: Concerns over Instant Kiwi ticket practices
Lotto says most Instant Kiwi tickets still have top prizes available.
'Corporate disaster': Sky viewers' fury over satellite shambles - can you get a refund?
One customer says he was promised a technician eight times, another performed rooftop DIY.
Consumer spending growth in 2024 the lowest in five years
Worldline's Bruce Proffit said adjustments to household budgets were a key driver.
Tech Insider: How to avoid Microsoft's 38% price rise, Amazon recruits NZ roles for Project Kuiper
PLUS: A peek over the fence at Amazon's Auckland data centre.
Are you protected if that expensive concert is cancelled?
Many concerts and festivals around the country have been cancelled or changed recently.
The ATMs that charge $2.50 (or more) for a withdrawal
Consumer NZ: 'Disappointed by high fees at non-bank ATMs, urges access to cash for all.'
Are all sunscreens created equal?
Which sunscreen offers the best protection? Are more expensive ones better?
Consumer advocates caution Kiwis over Black Friday sales
How to check whether you are getting a bargain.
Air New Zealand fare row: Consumer watchdog pushes for market probe
Push for Government inquiry meets roadblock
Dick Smith warned over alleged misleading subscription charges
Consumers were charged up to $149 for a subscription they didn't agree to sign up for.
'Disappointing': Supermarkets remove ability to sort items by price
The move will make grocery shopping 'more difficult and less transparent', expert says.
The Warehouse Group reveals toughest result in years
'Not acceptable': Chair blasts bad result, says group must do better.
Eleven most important topics before picking a builder: G.J. Gardner chief
'In a challenging economy, it pays to ask a few challenging questions.'
Fishy claims: Supermarket seafood brands accused of greenwashing
Researchers find green claims on many products can't be backed up.
Financial stress eases for young Kiwis but rises for mortgage holders
Signs financial stress could be easing, but not for everyone.
Editorial: Airline performance spotlight should be just the start for passengers
OPINION: Australia has introduced a new passenger rights scheme, NZ continues to lag.
Consumer NZ says ComCom's supermarket recommendations don’t go far enough
The consumer rights agency says too much onus is put on shoppers to take action.