Lifestyle
Consumer NZ rates laundry detergents: Which are no better than water?
The Warehouse is reviewing its formula, while Restor says it's already made a change.
Latest from Consumer NZ
Stories and analysis from The Northern Express Herald.
HelloFresh pleads guilty after ‘subscription traps’ tricked customers
The devious policy targeted former customers but left a key detail out.
'Our energy market is broken': Letter from industry bodies asks PM for urgent reforms
Consumer NZ highlights tough choices between heating homes and buying food.
Shane Te Pou: Time for a fair deal from retirement villages
Residents face long waits for refunds, averaging five and a half months.
Editorial: Qantas cyber attack a timely reminder for individuals and businesses to protect data
OPINION: Cyber criminals are getting smarter and we need to be too.
Consumer NZ calls for action on 'shrinkflation' amid rising concerns
Consumer NZ urges transparency from businesses regarding shrinkflation.
Woolworths mistakenly tells 500,000 members they will receive a gift voucher
The supermarket chain has revoked the special offer and apologised for any confusion.
Supermarkets admit breaching Fair Trading Act with misleading prices, face millions in fines
The maximum penalty for each charge is $600,000.
Hemp bevs: US states crack down on cannabis drink craze
States are banning intoxicating cannabis drinks due to rising popularity.
All rentals must meet five Healthy Homes standards by July 1
Heating, insulation, ventilation, moisture and draught-stopping standards all coming in.
Mighty Ape boss fronts over glitch that saw some users logged into other users’ accounts
Online retailer has suffered a six-month period of glitches since an October upgrade.
Power bill increase in Tairāwhiti, but better infrastructure promised
FirstLight Network has increased resilience work as power bills rise in Tairāwhiti.
11 sunscreens sold in New Zealand don't meet SPF claims
One sunscreen was marked SPF50+ but only clocked an SPF of 4.
Editorial: Should consumer watchdogs act on shrinkflation?
OPINION: Downsizing by stealth is legal but should it be?
'Just going to get more expensive': Power prices up 6.2%, ahead of inflation
Statistics NZ has released its selected price index for the year to April.
Why Genesis is simplifying its brand under one unified name
Frank will merge into Genesis between June and September, allowing customer choice.
'Dwindling faster': NZ's falling gas supply bad news for households
Household gas use is 4% of total consumption, but prices may rise.
Watchdog assessing complaints after Woolies' false Milkrun ad pricing
Commerce Commission receives multiple inquiries over Facebook ads for delivery service.
ComCom threatens regulatory crackdown on supermarkets
Consumer NZ doesn't have faith that operators in the sector will make changes voluntarily.
Woolworths apologises for false pricing, blames 'human error' for cheap butter
Butter was being advertised at $5.50 but actually cost $9.55 on the company's app.
3G shutdown: $1000 upgrade needed to keep automatic gate working
An array of household devices may stop working when the 3G network is replaced.
Bank accused of using $1m scam victim’s hardship to dodge potential liability
'This case has liability avoidance written all over it,' financial commentator claimed.
'Who has an extra $480?': Sky customer caught in billing blunder
Sky says the error was caught on Friday and the transactions were quickly cancelled.
McDonald's nugget claims scrutinised after viral marketing reveal
A viral TikTok highlights McDonald's '100% chicken' marketing tactics.
Diana Clement: What to do when your spending doesn’t match your financial reality
OPINION: Money dysmorphia distorts how people perceive their actual situation.
NZ’s biggest bank at bottom of customer satisfaction rankings
The country's biggest bank scored 57% in Consumer NZ’s latest satisfaction ratings.
‘Rip-off’: App developer and Consumer say fees will stifle open banking
Government, banks respond.
Airfares: Commerce Commission explains why it doesn’t want a competition study, but tells airlines to watch out
Is the system 'broken' or is NZ just too tough for more aviation players?
Nadine Higgins: How your neighbour's spending habits can mislead you
Opinion: Appearances can be deceiving; many who seem wealthy face financial issues.